Purchase Journey Steps

The ability to recognize and articulate the specific requirements and goals that the solution must meet.

The ability to gather information about available options that could fulfill the identified needs.

The ability to assess financial constraints and available resources to determine affordability and feasibility.

The ability to collect details about potential suppliers, including their reputation, reliability, and product quality.

The ability to establish clear and objective criteria for assessing different solutions.

The ability to engage with individuals or groups who will be affected by the solution, to gain their insights and preferences.

The ability to narrow down options based on research, budget, and stakeholder input.

The ability to ensure that the chosen solutions comply with relevant regulations and are compatible with existing systems or processes.

The ability to discuss and agree on the terms of purchase, including price, delivery, and service agreements.

The ability to make a final decision based on evaluations, negotiations, and stakeholder agreement.

The ability to complete the transaction, including processing payment and confirming the order.

The ability to track the delivery of the solution and oversee its implementation to ensure it meets the set requirements.

The ability to evaluate the effectiveness of the solution in meeting the identified needs and goals.

The ability to resolve any problems encountered and provide feedback to the vendor for future improvements.