Adjust Disposal Methods

Success Metrics

There are two formatting options available. The traditional desired outcome statement is a structure used in the Outcome-Driven Innovation methodology. Since many stakeholders - especially when involved with marketing or UX teams - push back on the awkward nature of desired outcomes statements since people don’t talk like that, the alternative is a natural language structure that gets to the heart of the outcome and tries to avoid tasks and activities where feasible.

This catalog contains 20 potential metrics using each formatting option. You will likely need to reduce this set for a survey. The number of statements that have been generated is arbitrary and can be expanded to accommodate your needs.

Desired Outcome Statements (ODI)

❔

How important is it that you… and How satisfied are you with your ability to…

Minimize the time it takes to evaluate and select alternative disposal methods for hazardous materials, e.g., incineration, chemical neutralization, etc.
Minimize the time it takes to assess the compatibility of new disposal methods with existing waste types, e.g., reactivity, temperature sensitivity, etc.
Minimize the time it takes to verify compliance of adjusted disposal methods with environmental regulations, e.g., EPA standards, local waste disposal laws, etc.
Minimize the time it takes to determine the cost implications of implementing new disposal methods, e.g., operational costs, equipment upgrades, etc.
Minimize the time it takes to assess the effectiveness of new disposal methods in minimizing environmental impact, e.g., reduced emissions, lower toxicity, etc.
Minimize the time it takes to train staff on new procedures and safety protocols for adjusted disposal methods, e.g., handling instructions, emergency response, etc.
Minimize the time it takes to establish monitoring and evaluation protocols for new disposal methods, e.g., performance metrics, environmental testing, etc.
Minimize the time it takes to coordinate with external disposal services to accommodate new methods, e.g., vendor negotiations, contract adjustments, etc.
Minimize the time it takes to update documentation and reporting procedures to reflect changes in disposal methods, e.g., waste tracking forms, compliance reports, etc.
Minimize the time it takes to evaluate the long-term sustainability of new disposal methods, e.g., resource consumption, future regulatory changes, etc.
Minimize the time it takes to assess the impact of disposal method changes on overall waste management timelines, e.g., processing speeds, transportation requirements, etc.
Minimize the time it takes to verify the scalability of new disposal methods for varying volumes of waste, e.g., small-scale lab waste, large industrial quantities, etc.
Minimize the time it takes to identify potential risks associated with new disposal methods, e.g., chemical hazards, thermal risks, etc.
Minimize the time it takes to establish contingency plans for potential failures or inefficiencies in new disposal methods, e.g., backup processes, emergency vendors, etc.
Minimize the time it takes to communicate changes in disposal methods to all relevant stakeholders, e.g., regulatory bodies, environmental groups, etc.
Minimize the likelihood of environmental harm due to inadequate or inappropriate disposal methods, e.g., pollution, habitat destruction, etc.
Minimize the likelihood of non-compliance with regulatory standards after adjusting disposal methods, e.g., fines, legal sanctions, etc.
Minimize the likelihood of operational disruptions due to the transition to new disposal methods, e.g., delays, inefficiencies, etc.
Minimize the likelihood of safety incidents due to unfamiliarity or errors with new disposal methods, e.g., chemical spills, exposure risks, etc.
Minimize the likelihood of increased costs or resource wastage during the transition to new disposal methods, e.g., overuse of materials, unplanned expenses, etc.

Customer Success Statements (PJTBD)

❓

How important is it that you can quickly and accurately… and How difficult is it for you to…

Evaluate and select alternative disposal methods for hazardous materials, e.g., incineration, chemical neutralization, etc.
Assess the compatibility of new disposal methods with existing waste types, e.g., reactivity, temperature sensitivity, etc.
Verify compliance of adjusted disposal methods with environmental regulations, e.g., EPA standards, local waste disposal laws, etc.
Determine the cost implications of implementing new disposal methods, e.g., operational costs, equipment upgrades, etc.
Assess the effectiveness of new disposal methods in minimizing environmental impact, e.g., reduced emissions, lower toxicity, etc.
Train staff on new procedures and safety protocols for adjusted disposal methods, e.g., handling instructions, emergency response, etc.
Establish monitoring and evaluation protocols for new disposal methods, e.g., performance metrics, environmental testing, etc.
Coordinate with external disposal services to accommodate new methods, e.g., vendor negotiations, contract adjustments, etc.
Update documentation and reporting procedures to reflect changes in disposal methods, e.g., waste tracking forms, compliance reports, etc.
Evaluate the long-term sustainability of new disposal methods, e.g., resource consumption, future regulatory changes, etc.
Assess the impact of disposal method changes on overall waste management timelines, e.g., processing speeds, transportation requirements, etc.
Verify the scalability of new disposal methods for varying volumes of waste, *e.g., small-scale lab waste, large industrial quantities, etc.*
Identify potential risks associated with new disposal methods, e.g., chemical hazards, thermal risks, etc.
Establish contingency plans for potential failures or inefficiencies in new disposal methods, e.g., backup processes, emergency vendors, etc.
Communicate changes in disposal methods to all relevant stakeholders, e.g., regulatory bodies, environmental groups, etc.
Avoid environmental harm due to inadequate or inappropriate disposal methods, e.g., pollution, habitat destruction, etc.
Avoid non-compliance with regulatory standards after adjusting disposal methods, e.g., fines, legal sanctions, etc.
Avoid operational disruptions due to the transition to new disposal methods, e.g., delays, inefficiencies, etc.
Avoid safety incidents due to unfamiliarity or errors with new disposal methods, e.g., chemical spills, exposure risks, etc.
Avoid increased costs or resource wastage during the transition to new disposal methods, e.g., overuse of materials, unplanned expenses, etc.

Test Fit Structure

Apply this to Customer Success Statements only. Everything should fit together nicely. Here’s an article where I introduced the concept. Feel free to devise your own version for Desired Outcome Statements as this does not apply to their format directly.

As a(n) [end user] + who is + [Job] you're trying to [success statement] + "faster and more accurately" so that you can successfully [Job Step]